How To Reset VTH Password via Computer

Eric
2021-09-17 17:22

Description

This guide will show you how to reset the password of a Dahua VTH over a local network using 

VDP Config.

Prerequisites

  • Windows PC.
  • Dahua video intercom device on the same LAN as the PC
  • DaHua Toolbox
  • VDP Config

Video Instructions

https://youtu.be/2AgxaEHG80k

Step by Step Instructions

1. Open DahuaToolbox and click Open next to VDPConfig

Upgrade Firmware - VDPConfig - 1.jpg

2. Discover the device in VDPConfig

Modify IP - VDPConfig - 1.jpg

3. Select System Settings section

VTH Password Reset XML - 1.jpg

4. Click Device Password

VTH Password Reset XML - 2.jpg

5. Select the device(s) you wish to reset the password for on the left using the checkbox

VTH Password Reset XML - 3.jpg

6. Click Reset Password

VTH Password Reset XML - 4.jpg

7. Confirm the prompt

VTH Password Reset XML - 5.jpg

8. Use the dropdown box next to Reset Mode to select XML File

VTH Password Reset XML - 6.jpg

 

The default Export Path will be displayed where the XML will be saved. Click BrowsePath to modify this location.

Click Next to proceed

VTH Password Reset XML - 7.jpg

A prompt will confirm a successful reset and generation of the XML file.

VTH Password Reset XML - 8.jpg

9. Navigate to the location where the XML file was exported to. default file name is ExportFile.xml

VTH Password Reset XML - 9.jpg

 

10. Send the exported xml file as an attachment to the email address: support_rpwd@dahuatech.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

VTH Password Reset XML - 10.jpg

Save the results.XML file to the computer

11. In VDPConfig at the Reset Password interface click Open

VTH Password Reset XML - 11.jpg

12. Select the results.xml file click Open

VTH Password Reset XML - 12.jpg

 

13. Click Next

VTH Password Reset XML - 13.jpg

14. Once the reset is successful it will prompt to create a new password for the device.

Enter the new password and again to confirm

Click Complete

VTH Password Reset XML - 14.jpg

 

A green checkmark next to the device will confirm a successful password reset

VTH Password Reset XML - 15.jpg

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