Follow the instruction to back up video from Eyeincloud to your PC.
1. Open Eyeincloud Software, Enter Stroage Playback under Home page
2. Select Camera Channel, Date, and click Search, click video time bar to find the event video.
3. Use "Starting Scissor" button and "Ending Scissor" button to cut down the event video.
4. Click "Download Button", then you can see the staus of this download and the file saving path. Go there and find the clip.
Note: You can use VLC player to run the video clips.