How to reset Eyeonet DVR/NVR password?

2020-08-28 15:57


This is a guide for Eyeonet DVR/NVR password reset.  This type of reset involves 2 steps, collecting unit information to email us & receiving security code for the unit.

Step 1

Login page -> Retrieve password

-> Dynamic password reset

Take a snapshot by your phone and send it to the following email address.

Note: Please note your dealer's company name, we will send back code after verifying the account information.


Once the system generates the code, we will send it to you as soon as possible.


1. Do a password reset on weekdays, so you can get a quick response from us. Request on weekends may result in a delayed reply.

2. Don't leave the Dynamic Reset Page unill we send the security code to you.

Step 2

Insert the security code in the textfield below.

Then the Reset Success Dialog box will show up.

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