How to reset Eyeonet DVR/NVR password?

Fred
2020-08-28 15:57

Description

This is a guide for Eyeonet DVR/NVR password reset.  This type of reset involves 2 steps, collecting unit information to email us & receiving security code for the unit.

Step 1

Login page -> Retrieve password

-> Dynamic password reset

Take a snapshot by your phone and send it to the following email address.

Note: Please note your dealer's company name, we will send back code after verifying the account information.

jerry@ametagroup.com

 

Once the system generates the code, we will send it to you as soon as possible.

Note: 

1. Do a password reset on weekdays, so you can get a quick response from us. Request on weekends may result in a delayed reply.

2. Don't leave the Dynamic Reset Page unill we send the security code to you.

Step 2

Insert the security code in the textfield below.

Then the Reset Success Dialog box will show up.

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